Three-quarters of U.S. healthcare providers and payers increased their IT spending this past year, with artificial intelligence (AI), cybersecurity, and IT infrastructure among the chief areas of investment, according to a study by Bain & Company and KLAS Research.
Adoption of AI is gaining traction, with 15% of providers and 25% of payers reporting an established AI strategy in 2024.
Providers and payers are investing in different areas.